Shangri-La's Mactan Resort & Spa

Shangri-La’s Mactan Resort and Spa is Cebu’s premiere, 5 star resort.

Amenities

  • 2 Swimming pools (700 and 1,500 square meters)
  • 6-Hole golf pitch-and-putt
  • 7 Restaurants and Bars
  • 18 Banquet and Ballrooms
  • Adventure Zone, air-conditioned play area for children
  • CHI Spa with herbal steam room, sunken tubs and private garden patios
  • Diving and snorkeling
  • E-Zone with arcade games, X-Box, and karaoke rooms
  • Health club and gym with sauna, steam bath, and massage
  • Parasailing, sailboats, sea kayaking and windsurfing
  • Speedboat rides
  • Tennis court
  • Toddler Zone for small children, with dedicated staff
  • Water sports and jet skiing

Rooms

All rooms include:

  • Broadband Internet in all rooms
  • Cable TV in all rooms
  • Electronic Safes in all rooms
  • IDD Telephones in all rooms
  • Laundry and valet service
  • Mini-bar in all rooms

Main Wing
  • 104 Superior Gardenview Rooms (34-36 square meters)
  • 228 Deluxe Seaview Rooms (34-36 square meters)
  • 18 Executive Rooms (45 square meters)
  • 8 Executive Suites (61 square meters)
  • 2 Shangri-La Suites (136 square meters)

Ocean Wing
  • 74 Premier Gardenview Rooms (34 square meters)
  • 24 Premier Seaview Rooms (36 square meters)
  • 21 Panorama Rooms (36 square meters)
  • 12 Deluxe Family Rooms (38 square meters)
  • 40 Ocean Club Rooms (36 square meters)
  • 15 Panorama Suites (72 square meters)
  • 1 Presidential Suite (216 square meters)

Rates

Please visit website for latest prices and promotions.

Contact

Punta Engaño Road

Punta Engaño

Lapu-Lapu City

Cebu 6015, Philippines

T: (63 32) 231 0288

F: (63 32) 231 1688

Email: mac@shangri-la.com

Many countries have their own toll-free numbers, check the Shangri-La website for details.

Links

0 comments for “Shangri-La's Mactan Resort & Spa

  1. AndrewOtt
    March 6, 2009 at 5:58 am

    We got two adjoining rooms with a pass door so we could put the kids to sleep and stay up. The rooms were clean and quiet and each had a balcony. For Cebu this is DEFINATLY the best hotel for traveling with children as well as it has the best beach with snorkeling of all the hotels on Mactan island (Cebu). You can easily get a baby sitter / helper from the hotel to get away from the kids once in a while. We took a snorkeling trip to one of the small islands off Mactan and the wildlife is incredible!! Highly recommend this as the best destination in Cebu. We did not buy the inclusive trip but it may be a value, food and drinks ad up and you wouldn’t easily leave the premises to go for dinner etc.

  2. AndrewOtt
    March 6, 2009 at 5:58 am

    We got two adjoining rooms with a pass door so we could put the kids to sleep and stay up. The rooms were clean and quiet and each had a balcony. For Cebu this is DEFINATLY the best hotel for traveling with children as well as it has the best beach with snorkeling of all the hotels on Mactan island (Cebu). You can easily get a baby sitter / helper from the hotel to get away from the kids once in a while. We took a snorkeling trip to one of the small islands off Mactan and the wildlife is incredible!! Highly recommend this as the best destination in Cebu. We did not buy the inclusive trip but it may be a value, food and drinks ad up and you wouldn’t easily leave the premises to go for dinner etc.

  3. emcman
    March 6, 2009 at 6:00 am

    We stayed at the Shangri-la for 5 days of a 2 week Cebu trip. The basics you know from other reviews. I found service very good. The room itself was fine.

    My cautions are if you get a garden view room in the ocean wing you will look upon the construction site for their expansion. The noise is not bad as the progress is very slow and it is one shovel and truck at a time. I do not call it a premium garden view. There was no outside latch to the sliding door so if you close it you are out there until someone hears you yelling.

    The buffet food gets tiresome in longer stays. While I was there it seems that 90% of the customers are Japanese so food is prepared with that in mind and there can be jostling in line at peak feeding times.

    Once VAT and other charges are added my garden view ended up at $425 a night. I like the pools though most are 4-4.5 feet deep there is a 7.5 foot pool. Pool service was good and overall it is much better than Plantation Bay. They also run fee based shuttles to SM and Ayala Malls as well as to the airport. .

    I may stay there again and the grounds are very nice and they never felt crowded nor did the pool. Eating was the crowded issue along with being disappointed in the room view. The beach itself is not huge but nice.

    As other say this is a resort to stay at and not sightsee from. The shopping shuttle is good but other than that stay put and sightsee from another hotel like we do.

  4. emcman
    March 6, 2009 at 6:00 am

    We stayed at the Shangri-la for 5 days of a 2 week Cebu trip. The basics you know from other reviews. I found service very good. The room itself was fine.

    My cautions are if you get a garden view room in the ocean wing you will look upon the construction site for their expansion. The noise is not bad as the progress is very slow and it is one shovel and truck at a time. I do not call it a premium garden view. There was no outside latch to the sliding door so if you close it you are out there until someone hears you yelling.

    The buffet food gets tiresome in longer stays. While I was there it seems that 90% of the customers are Japanese so food is prepared with that in mind and there can be jostling in line at peak feeding times.

    Once VAT and other charges are added my garden view ended up at $425 a night. I like the pools though most are 4-4.5 feet deep there is a 7.5 foot pool. Pool service was good and overall it is much better than Plantation Bay. They also run fee based shuttles to SM and Ayala Malls as well as to the airport. .

    I may stay there again and the grounds are very nice and they never felt crowded nor did the pool. Eating was the crowded issue along with being disappointed in the room view. The beach itself is not huge but nice.

    As other say this is a resort to stay at and not sightsee from. The shopping shuttle is good but other than that stay put and sightsee from another hotel like we do.

  5. brutallyHonestVixen
    March 6, 2009 at 6:04 am

    We traveled to Shangri-La Mactan last April to conduct an Ocular Inspection for our International Event. I have been hearing about this resort from my friends, claiming it was the best in Cebu. But I beg to differ. It didn’t impress me at all.

    As we entered their lobby lounge, I said to myself: “This is it? This is what people are raving about?” It looks more like a hotel than a resort and spa! Everything was just so structured. Their rooms looked like high-rise condo units. It’s as though Shang Mactan was built for business meetings and events. It’s really hard to relax and unwind in such a formal setting/atmosphere. To top it all, the whole place felt hot and humid. Even our tour guide was perspiring! I was wearing a sleeveless top at that time and yet, it felt hot. How do you expect the foreign delegates in their thick business suits to survive in this place?

    Their suites were equally disappointing. I’ve seen better ones. I hate the vertical bar railings situated in front of their windows. It looked really cheap. One of their carpets looked awful as well. It didn’t compliment the bedding and the furniture of the entire room. Their bathrooms were nothing great. In fact, it was pretty small.

    Well, there are good things about this place as well. For instance, their Chi Spa Village felt relaxing. But how can you not construct a spa that’s not relaxing right? I mean, it obviously defeats the whole purpose of actually setting up one. The Sanctum and the Ocean Pavilion were both lovely.

    The entire place was big and they didn’t have trolleys that would take you from one place to the other, so you have to travel by foot. It’s kind of unpleasant and a hassle to walk, especially if you are engulfed by such humid air.

    I really didn’t like Shangri-La Mactan. Not only was it the most expensive, it was not up to par with the other resort and spas in the area. I really expected a whole lot more, since they are the famed “Shangri-La Group.” When you say Shangri-La, the first word that comes to mind is First Class. That’s what I was expecting to see and experience, but it fell short of my standards.

    We were staying at The Plantation Bay at that time and I’m just glad we stayed there instead of this place. In-terms of the over-all rating, they don’t even come close to Plantation Bay. How can they even measure up? PB is EVERYTHING they’re not.

  6. brutallyHonestVixen
    March 6, 2009 at 6:04 am

    We traveled to Shangri-La Mactan last April to conduct an Ocular Inspection for our International Event. I have been hearing about this resort from my friends, claiming it was the best in Cebu. But I beg to differ. It didn’t impress me at all.

    As we entered their lobby lounge, I said to myself: “This is it? This is what people are raving about?” It looks more like a hotel than a resort and spa! Everything was just so structured. Their rooms looked like high-rise condo units. It’s as though Shang Mactan was built for business meetings and events. It’s really hard to relax and unwind in such a formal setting/atmosphere. To top it all, the whole place felt hot and humid. Even our tour guide was perspiring! I was wearing a sleeveless top at that time and yet, it felt hot. How do you expect the foreign delegates in their thick business suits to survive in this place?

    Their suites were equally disappointing. I’ve seen better ones. I hate the vertical bar railings situated in front of their windows. It looked really cheap. One of their carpets looked awful as well. It didn’t compliment the bedding and the furniture of the entire room. Their bathrooms were nothing great. In fact, it was pretty small.

    Well, there are good things about this place as well. For instance, their Chi Spa Village felt relaxing. But how can you not construct a spa that’s not relaxing right? I mean, it obviously defeats the whole purpose of actually setting up one. The Sanctum and the Ocean Pavilion were both lovely.

    The entire place was big and they didn’t have trolleys that would take you from one place to the other, so you have to travel by foot. It’s kind of unpleasant and a hassle to walk, especially if you are engulfed by such humid air.

    I really didn’t like Shangri-La Mactan. Not only was it the most expensive, it was not up to par with the other resort and spas in the area. I really expected a whole lot more, since they are the famed “Shangri-La Group.” When you say Shangri-La, the first word that comes to mind is First Class. That’s what I was expecting to see and experience, but it fell short of my standards.

    We were staying at The Plantation Bay at that time and I’m just glad we stayed there instead of this place. In-terms of the over-all rating, they don’t even come close to Plantation Bay. How can they even measure up? PB is EVERYTHING they’re not.

  7. Jazz
    July 16, 2010 at 7:35 pm

    How much was the shuttle from Shangrila to Ayala malls I heard there's a charge?

  8. cagayan de oro resorts
    July 20, 2010 at 6:31 am

    I could never forget my first time in the hotel; it was a world class experience for me. The spa they had is really good, it was total pampering.