Outsourcing to the Philippines or anywhere else often goes wrong based on the assumption you just pay someone and its job done.
Businesses are built on relationships of trust and with them comes responsibility. With direct outsourcing without taking this into account by sending a couple of emails or just paying for a task you can run into some real nightmares.
There is also unexpected costs as I know a large company outsourced its IT to India then just assumed fixing a laptop costs £30. That is the cost of the guy in India, what they didn’t cost into that model was 3 days without my laptop is £2,400 in time I could have been working.
The smart way to outsource is utilising people like myself with the knowledge and experience to take your business to the next level.
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